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See SpeedSales in action

Real screenshots. Real features. Everything your team needs to chat, track, and convert — from one dashboard.

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SpeedSales agent inbox — manage all conversations in one place

Agent Inbox

One inbox for every conversation

See all active, queued, and closed chats in a single view. Click any visitor to open the conversation, view their info, transfer to another agent, or close — all without switching tabs.

  • My Chats, Queue, and All tabs with real-time updates
  • One-click transfer between agents and departments
  • Visitor info panel with status, channel, and message count
  • Canned responses with / shortcut — up to 500 templates
  • File sharing: images, PDFs, documents up to 50 MB
  • Typing indicators and message delivery status
SpeedSales agent inbox showing conversation list and visitor details

Chatbot Builder

Build bots visually — no code required

Drag and drop blocks to create conversation flows in minutes. Messages, quick replies, buttons, conditions, lead capture — connect them together and let your bot handle the rest.

  • Visual drag-and-drop flow editor powered by React Flow
  • 12 block types: Message, Quick Reply, Buttons, Input, Condition, Image, Carousel, Variable, Go To, Lead, Delay, and more
  • Lead capture with name, email, phone, and custom fields
  • Bot trigger rules: page URL, time on page, business hours
  • Up to 100 bot variables for personalized flows
SpeedSales chatbot builder with drag-and-drop flow editor

Analytics

Know exactly how your team is performing

Track active chats, agent availability, CSAT scores, and chat volume — all from one dashboard. Four dedicated tabs give you overview, agent performance, satisfaction, and volume insights.

  • Active chats and agents online at a glance
  • Per-agent chat count and CSAT breakdown with time filters
  • Daily, weekly, and monthly chat volume charts
  • Customer satisfaction tracking with 1–5 star ratings
  • Filter by 7, 14, 30, or 90 day periods
SpeedSales analytics dashboard showing chat volume and agent performance

Settings

Full control over every detail

Profile, notifications, widget, departments, business hours, proactive triggers, canned responses, email signature, pre-chat form, survey, knowledge base, chat routing, webhooks, API keys, billing — 17 configuration panels from one sidebar.

  • Department management with agent assignments
  • Business hours with timezone and per-day schedules
  • Chat routing rules: conditions, operators, and actions
  • Webhook events with HMAC-SHA256 signed delivery
  • API key management with granular permissions
  • Embed code generator for instant widget installation
SpeedSales settings page with full configuration options

Widget Customization

Make it yours — completely free

Customize your chat widget with your brand logo, name, colors, and welcome message. Dark mode, custom launcher icons, position control — full branding is free for everyone.

Widget customization panel with brand settings and live preview

Brand Your Widget

Set your company name, logo URL, welcome title, subtitle, primary color, text colors, header and bubble colors, position offset, dark mode, custom launcher icon, and offline behavior. See every change in the live preview before going live.

Chat widget welcome screen with department picker

What Your Visitors See

A clean welcome screen with your branding, department routing with online status, knowledge base access, and a help center link. Visitors pick their topic and start chatting instantly.

Everything Included

100+ features across the platform

From live chat and AI to visitor tracking and enterprise security — here's what you get.

Live Chat

  • Unlimited chat history
  • File sharing (up to 50 MB)
  • Canned responses
  • Chat transfers
  • Group chat
  • Chat whisper
  • Typing indicators
  • Pre-chat forms
  • Offline messages

AI-Powered

  • AI writing assistant
  • Auto chat summaries
  • Auto conversation tagging
  • Smart canned suggestions
  • Real-time translation (12 languages)
  • Sentiment analysis

Channels

  • Web widget
  • WhatsApp
  • Facebook Messenger
  • Instagram DM
  • Telegram
  • SMS
  • Mobile SDK

Visitor Tracking

  • Real-time visitor list
  • Page view tracking
  • UTM parameter capture
  • Session tracking
  • Lead scoring (up to 100 rules)
  • Visitor segments
  • Geo-location and device data
  • Form capture

Automation

  • Proactive chat triggers
  • Exit intent detection
  • Scroll-based triggers
  • Business hours and offline mode
  • Smart routing (round-robin, skills, load-based)
  • Queue management with position display

Calls & Co-Browse

  • Screen sharing
  • Audio calls
  • Video calls
  • Co-browsing with privacy masking
  • WebRTC peer connections

Security & Compliance

  • Two-factor authentication (TOTP)
  • Single Sign-On (OAuth2 & SAML)
  • Role-based access control
  • Audit logs
  • IP allowlisting
  • PII masking
  • GDPR data export and deletion
  • HMAC-signed webhooks

Developer Tools

  • REST API with key auth
  • WebSocket real-time events
  • Webhooks (8 event types)
  • Embed code generator
  • API rate limits up to 5,000/hr
  • Mobile SDK for native apps

100+

Features

17

Settings Panels

12

Bot Block Types

7

Channels

Ready to try it yourself?

Create your free account and have your chat widget live in under 5 minutes. No credit card required.

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