Chatbots
Automate support without losing the human touch.
Build intelligent chatbots that answer questions, capture leads, and qualify prospects — 24/7. When the bot reaches its limit, it hands off to your team with full context.
Customers expect instant answers
AI-Powered Responses
Orbinto chatbots respond in seconds, 24/7. NLP-powered bots understand natural language and provide accurate answers from your knowledge base.
Repetitive questions drain your team
Automated Deflection
Chatbots handle up to 70% of common queries automatically — password resets, order status, pricing questions — so your agents focus on complex issues.
Leads slip away after hours
24/7 Lead Capture
Bots qualify visitors, collect contact info, and book meetings while your team sleeps. No lead goes unanswered, even at 3 AM.
Building bots requires developers
No-Code Builder
Drag-and-drop flow builder with visual logic. Build, test, and deploy bots in minutes — no coding, no consultants, no complexity.
See It in Action
Hi! I can help you with pricing, product questions, or book a demo. What are you looking for?
Pricing info
We have 4 plans: Free ($0), Basic ($19/mo), Professional ($49/mo), and Enterprise ($79/mo). Which sounds closest to your needs?
Start with a Template
Pre-built bot workflows for common use cases. Customize and deploy in minutes.
Lead Capture
Qualify visitors and collect contact details
FAQ Answerer
Auto-respond to common product questions
Appointment Booking
Let visitors schedule meetings directly
Order Status
Check order tracking and delivery info
Product Recommender
Suggest products based on visitor needs
Feedback Collector
Gather CSAT scores and customer feedback
Pricing Guide
Walk visitors through plan options
Onboarding Helper
Guide new users through product setup
Powerful Bot Capabilities
From simple rule-based flows to AI-powered conversational agents — scale your automation as you grow.
Visual Flow Builder
Drag-and-drop interface to design conversation flows. Add conditions, variables, and branching logic without writing a single line of code.
NLP & AI Bots
Train bots on your own content. Powered by natural language processing, bots understand intent — not just keywords — and improve over time.
Seamless Handoff
When a bot reaches its limits, it transfers the conversation to a live agent with full context — chat history, visitor data, and bot actions taken.
Bot Analytics
Track resolution rates, conversation drop-offs, popular topics, and user satisfaction. See what is working and where your bot needs improvement.
Multi-Language
Deploy bots in multiple languages. Auto-detect visitor language and respond accordingly — support customers worldwide without hiring multilingual agents.
Custom Branding
Match your bot to your brand. Custom avatar, name, colors, and personality tone. Your chatbot feels like a natural extension of your product.
Part of the Complete Platform
Chatbots work even better with the rest of Orbinto.
Frequently Asked Questions
Do I need coding skills to build a chatbot?
No. The visual flow builder is entirely drag-and-drop. You can build, test, and deploy a chatbot without writing any code.
How many chatbots can I create?
Basic plan includes 1 chatbot. Professional includes 5. Enterprise includes unlimited chatbots.
Can the chatbot hand off to a live agent?
Yes. When the bot cannot resolve a query, it transfers the conversation to a live agent with full context — including the entire chat history and visitor data.
What AI capabilities are included?
Professional and Enterprise plans include NLP-powered bots, Answer Bot (GenAI integration), AI writing assistant, and auto-summaries. Basic plan uses rule-based flows only.
Can I use pre-built templates?
Yes. Basic includes 5 templates. Professional and Enterprise include the full template library. You can customize any template to fit your needs.
How do I measure chatbot performance?
The analytics dashboard shows resolution rates, conversation volumes, user satisfaction scores, common topics, and drop-off points — so you know exactly what to improve.
Build your first bot in minutes.
Start your 15-day free trial. No credit card required. Choose a template and go live today.
Get Started Free