Careers at Orbinto
Build the future of customer support.
We are a small, distributed team building an all-in-one support platform that businesses actually love using. If you care about craft, transparency, and shipping work that matters, we want to hear from you.
View Open RolesWhy Orbinto?
Most customer support tools are built by large companies optimizing for enterprise revenue. The result: bloated features, confusing pricing, and a product that requires a consultant to set up.
We are building the opposite. Orbinto combines live chat, chatbots, visitor tracking, CRM integrations, and AI into a single platform — with transparent pricing and a setup process that takes minutes, not weeks. Every feature is included in the plan. No add-on upsells, no per-resolution AI charges, no hidden fees.
We are early-stage, which means two things: the problems you solve will have real, visible impact on the product and the business. And you will have the autonomy to solve them the way you think is best.
How We Work
These are not aspirations — they are the principles we hire, build, and make decisions by.
Ship with Intention
We do not ship for the sake of shipping. Every feature solves a real customer problem. We move fast, but we think before we build.
Default to Transparency
Our pricing is public. Our roadmap is visible. Internally, information flows freely. No politics, no gatekeeping, no "need to know."
Small Team, Big Impact
We keep the team lean so every person has outsized ownership. You will not be a cog. You will own entire product areas from day one.
Customer Obsessed
We use Orbinto to support our own customers. We read every support ticket. We talk to users weekly. The customer is not an abstraction here.
Quality over Quantity
We would rather do three things well than ten things poorly. We care about craft — clean code, thoughtful design, clear writing.
Work from Anywhere
We are a distributed team across multiple time zones. No surveillance software, no mandatory webcams. We trust you to do great work wherever you are.
What You Get
We cannot compete with Big Tech on salary, but we can offer something they cannot: ownership, autonomy, and work that directly shapes the product.
Open Roles
All positions are remote-first. We hire across time zones.
Engineering
Product & Design
Growth & Marketing
Customer Success
Don't see the right role?
We are always looking for exceptional people. Send us your resume and a note about what you would like to work on.
Send Open ApplicationHow We Hire
Apply
Send us your resume and a short note about why you are interested. No cover letter template required — just be yourself.
Intro Call
A 30-minute conversation to get to know each other, understand your background, and answer your questions about Orbinto.
Work Session
A practical session relevant to the role — a pair programming exercise, design critique, or strategy discussion. No whiteboard puzzles.
Offer
If it is a mutual fit, we move fast. You will receive an offer within a week of your final interview.
We respond to every application. The entire process typically takes 1–2 weeks.
Get Notified About New Roles
Leave your email and we will reach out when a role matching your interests opens up.
Let's build something great.
If you are the kind of person who cares deeply about the work you do, we would love to talk. Reach out even if there is no open role that matches — we value people over positions.
careers@orbinto.com