About Orbinto
Customer support should be simple, powerful, and fair.
We built Orbinto because businesses deserve an all-in-one support platform that doesn't nickel-and-dime them for every feature. Live chat, chatbots, visitor tracking, CRM integrations, and AI — all included, one price.
Our Story
Orbinto was born out of frustration. As operators and builders, we spent years watching customer support tools charge separately for live chat, then chatbots, then analytics, then AI, then CRM integrations — each adding another invoice, another vendor, another login.
We saw businesses paying $200+ per agent per month just to get the features they actually needed. We saw startups forced to choose between basic chat and visitor tracking because bundling them cost more than their entire software budget. We saw enterprise sales teams gate critical features behind opaque "contact us" pricing.
So we built Orbinto: a single platform where everything is included. Live chat with smart routing. A codeless chatbot builder with AI. Real-time visitor tracking with lead scoring. CRM integrations that work out of the box. And pricing that's transparent, fair, and published on our website for everyone to see.
We believe the best customer support tool is the one your team actually uses — which means it needs to be powerful enough for enterprise workflows but simple enough to set up in an afternoon. That's what we're building.
What We Stand For
These aren't just words on a page. They guide every product decision, every pricing change, and every support interaction.
Transparency First
No hidden fees, no surprise charges, no add-on upsells. Every feature is included in your plan, and our pricing page shows exactly what you get.
Privacy by Design
Your data belongs to you. We never sell customer data, never use it to train AI models, and encrypt everything in transit and at rest. GDPR, CCPA, and SOC 2 compliant.
Built for Everyone
From solo founders to enterprise teams, Orbinto scales with you. Start free, upgrade when you are ready. No minimum seats, no long-term contracts.
Customer Obsessed
We use Orbinto to support our own customers. Every feature we build solves a real problem. If it does not make your support team faster and your customers happier, we do not ship it.
All-in-One Platform
Live chat, chatbots, visitor tracking, CRM integrations, and AI — all in one place. No juggling multiple vendors, no integration headaches, no per-feature pricing.
Relentlessly Simple
Powerful does not have to mean complicated. We obsess over making complex workflows feel effortless. Set up in minutes, not weeks. No consultants required.
Our Journey
Orbinto founded with a mission to democratize enterprise-grade customer support.
Launched live chat, chatbot builder, and visitor tracking platform.
Introduced AI-powered features: writing assistant, auto-summaries, and NLP bots.
Expanded to support businesses in 150+ countries with multi-currency billing.
Global Presence
Orbinto serves businesses worldwide with infrastructure distributed across multiple regions for low latency and high availability.
Security & Compliance
All data encrypted with AES-256 at rest and TLS 1.3 in transit. Learn more about our security practices.
Ready to try Orbinto?
Start with a 15-day free trial. No credit card required. See why businesses in 150+ countries are switching to Orbinto.