Everything your support team needs. One platform.
Live chat, chatbots, visitor tracking, CRM integrations, and AI — all included. No hidden add-ons. No per-resolution fees.
Free plan available. No credit card required.
Integrates with the tools you already use
Features
One product. Six superpowers.
Everything you need to support, engage, and convert visitors — without juggling five different tools.
CRM Integrations
Connect Salesforce, HubSpot, Zoho, Pipedrive, Freshsales, and Dynamics 365 — all included, no add-ons.
AI-Powered
AI writing assistant, auto chat summaries, auto-tagging, and NLP chatbots — all included in Professional.
Session Recordings
Record visitor sessions, build heatmaps, and replay user journeys — a feature no competitor offers at this price.
Live Chat
Real-time conversations that close deals
Connect with visitors the moment they land. Smart routing, typing indicators, file sharing, and canned responses — everything your team needs to respond fast.
- Unlimited chat history on all paid plans
- Smart routing — round-robin, skills-based, or custom rules
- Screen sharing and audio calls (Professional+)
- AI writing assistant with auto-summaries
- Proactive chat triggers based on visitor behavior
Chatbots
Automate the conversations that don't need a human
Build chatbots in minutes with our codeless builder. Capture leads, answer FAQs, book appointments, and hand off to operators — all automatically.
- Codeless chatbot builder with drag-and-drop
- Pre-built templates for lead capture and support
- NLP/AI bots with GenAI on Professional
- Bot analytics and conversation flow optimization
- Seamless handoff to live operators
Visitor Tracking
Know exactly who's on your site — and what they want
Track every visitor in real-time. See pages viewed, referral sources, location, and company — then trigger personalized chats based on behavior.
- Real-time visitor list with page tracking
- IP-to-company identification on Professional
- Lead scoring with 25-50 custom rules
- Form capture and visitor enrichment
- Up to 200,000 visitors tracked per month
Comparison
See how Orbinto stacks up
More features, lower price, no hidden fees. Here's the honest comparison.
| Feature | Orbinto | Intercom | HubSpot | LiveChat | Freshchat |
|---|---|---|---|---|---|
| Starting price (per operator/month) | $19 | $29 | $20 | $20 | $19 |
| Free plan | |||||
| Chatbot builder included | |||||
| AI chatbot included | |||||
| Visitor tracking included | |||||
| Session recordings | |||||
| CRM integrations (5+) | |||||
| Omnichannel messaging | |||||
| Screen sharing | |||||
| Co-browsing | |||||
| No per-AI-resolution fees | |||||
| No onboarding fee |
Feature and pricing data based on publicly available information as of February 2026. Please verify directly with each provider for the most current details.
Pricing
One product. One price. No hidden add-ons.
Live Chat + Chatbots + Visitor Tracking + CRM Integrations + AI — all included.
Free
For solopreneurs and small websites
- 1 operator seat
- 100 chat sessions/month
- 30-day chat history
- 1 website
- 5,000 visitors tracked/month
- Basic visitor dashboard
- Web widget + mobile app
- Chatbot builder
- AI features
- CRM integrations
Basic
Everything you need to grow — at half the industry price
billed annually
- 1 operator (add more at same price)
- 1,000 chat sessions/month
- Unlimited chat history
- 1 website
- 50,000 visitors tracked/month
- 1 chatbot, 500 bot conversations/month
- Codeless chatbot builder
- 50 canned responses
- 5 proactive triggers
- 3 departments with routing
- 25 knowledge base articles
- Lead scoring (25 rules)
- 90-day visitor data retention
- 10 MB file sharing
- 3 webhooks
Professional
For growing businesses — most popular
billed annually
- 1 operator (add more at same price)
- Unlimited chat sessions
- Unlimited chat history
- 3 websites
- 250,000 visitors tracked/month
- 5 chatbots, 5,000 conversations/month
- NLP/AI bots + Answer Bot + GenAIComing Soon
- AI writing assistant & auto-summariesComing Soon
- Salesforce, HubSpot, Zoho + 3 more CRMsComing Soon
- WhatsApp, Facebook, Instagram, TelegramComing Soon
- Screen sharing & audio callsComing Soon
- Advanced reports & lead scoringComing Soon
Enterprise
For large businesses and agencies
billed annually
- 1 operator (add more at same price)
- Unlimited everything
- 10 websites
- 1,000,000+ visitors tracked/month
- Unlimited chatbots & conversations
- A/B testing & sentiment analysisComing Soon
- Session recordings & heatmapsComing Soon
- All CRM integrations + multi-CRMComing Soon
- Video calls & co-browsingComing Soon
- Product toursComing Soon
- SSO/SAML + BYOK encryptionComing Soon
- 99.9% uptime SLA + priority support
All paid plans include a 15-day free trial. No credit card required.
Enterprise
Built for teams that can't afford downtime
Security, compliance, and reliability baked into every layer.
SOC 2 Compliant
Enterprise-grade security with regular third-party audits.
GDPR & CCPA Ready
Built-in compliance tools for global data privacy regulations.
SSO / SAML
Single sign-on with your identity provider. No extra cost.
BYOK Encryption
Bring your own keys — customer-managed encryption at rest.
99.9% Uptime SLA
Guaranteed availability with enterprise support and 2-hour response SLA.
Custom Data Retention
Configure exactly how long data is stored to meet your compliance requirements.
Ready to replace 5 tools with one?
Join thousands of businesses using Orbinto to chat, track, and convert visitors — all from a single dashboard.
Free plan available · No credit card required · 15-day trial on all paid plans